Question 1

Making the switch to raw dog food

Accepted Answer

Feeding raw is the best thing you can do for your dog's health and it's easier than you might think! We recommend switching your dog directly to raw. There is no need to make a gradual transition like you do when changing kibbles. A raw diet will change and awaken the gut flora and good bacteria in your dog. During the first few days your dog's stool may be somewhat soft, but once the good bacteria and gut flora kick into gear, you will notice smaller firmer stool than on a kibble diet. Raw food has more calories and is more nutritionally dense than grain based kibble or canned food. Your dog will require less of the foods we offer in comparison to the ratio of kibble they are eating. See our "how to" page for more information and weight chart food calculator. Although that is our preferred method, there are also gradual transitions. Ultimately, this depends on what is most comfortable with you and how your dog may react to seeing (not just eating) raw food for the first time.

Question 2

How much raw dog food should I feed?

Accepted Answer

A good starting point is 2.5% of body weight. If your dog is 40 pounds, needs to maintain weight, and is reasonably active, he’ll need about 2.5% in dog food. That’s 1 pound. You can feed that all at once, or half in the morning and half at night.
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If your dog is too thin or chases rabbits all day, feed more. If your dog is overweight, older, or less active, feed less. Pregnant and nursing mothers need 5-10% of body weight daily, as do puppies. 
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A dog that is unhealthy and too thin will need more food. However, avoid overfeeding. Try 3% for a more gradual weight gain.

Question 3

Raw dog food thawing Instructions

Accepted Answer

Keep frozen until ready to thaw for serving.
Thaw in refrigerator.
Use within 72 hours, or repackage and refreeze within 24 hours.

Question 4

Don't like math?

Accepted Answer

This chart gives an estimated amount of daily raw dog food to feed. If you feed twice daily, offer half that amount in morning and half at night.
 
More questions? Contact Us directly!

Question 5

Are your products in stock?

Accepted Answer

Yes! Our inventory is directly synced with the products on our website, so what you see is up to date and available to order. If an item is running low or out of stock, it will be clearly marked.

You can also select the “Notify When Available” button to receive an automatic alert as soon as the product is restocked.

Question 6

How do we pay for and pick up the products?

Accepted Answer

After placing your order through our shop page, you’ll be directed to a scheduling calendar on the Thank You page. Appointments are available most days and times throughout the week. Our goal is to offer quick turnaround while making scheduling as convenient as possible for you.

Question 7

Where are you located and what are your hours?

Accepted Answer

Our freezer warehouse is located at 126 Brook Road in Mont Vernon. While we are not a retail storefront, we do offer flexible pickup times seven days a week.

All pickups must be scheduled after your order is completed and require a designated appointment time. Our easy-to-use calendar app allows you to select a day and time that works best for you, and it will send convenient text reminders 24 hours and 2 hours before your pickup. Simply choose your preferred time slot, and you’re all set!

HOW TO FEED RAW DOG FOOD

Making the switch to raw dog food

How much raw dog food should I feed?

Raw dog food thawing Instructions

Don't like math?

Are your products in stock?

How do we pay for and pick up the products?

Where are you located and what are your hours?

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HOW TO FEED RAW DOG FOOD

Making the switch to raw dog food

How much raw dog food should I feed?

Raw dog food thawing Instructions

Don't like math?

Are your products in stock?

How do we pay for and pick up the products?

Where are you located and what are your hours?

Sign Up for Updates & Promotions *To join Reward Program, Login to create an account

Sign Up for Updates & Promotions
*To join Reward Program, Login to create an account